[featured_image]
Please login to download
Download is available until [expire_date]
  • Versión
  • Descargar 2
  • Tamaño del archivo 421.29 KB
  • Recuento de archivos 1
  • Fecha de creación 29 abril, 2015
  • Última actualización 28 julio, 2016

How to enhance service quality through organizational facilitators, collective work engagement and relational service competence

Gracia, E., Salanova, M., Grau, R. & Cifre, E.

Gracia, E., Salanova, M., Grau, R. & Cifre, E. (2013). How to enhance service quality through organizational facilitators, collective work engagement and relational service competence. European Journal of Work & Organizational Psychology, 22(1), 42-55